Make an Order/Commissions
Please contact me if you would like to go on the waiting list.
To make an order from Taxtiles you need to specify whether you want textile sculpture, embroidery or taxidermy.
The first section is how to make a taxidermy order and what to expect etc.
I don't do pet taxidermy unless it's a pet bird.
This is a general guideline on how orders are processed. Every order is individual and may be slightly different (ie habitat restoration, recasing, butterflies/insects, skull mounting).
First of all please familiarise yourself with my FAQs before making an enquiry.
Once you have looked through both the FAQs and Prices, you will either have a specimen you want preserved in the freezer or specify a particular animal or bird you would like mounted. If it is butterflies, insects, skull mounting, restoration or recasing it may be slightly different.
Full details on how orders are processed are detailed in the terms and conditions I send out prior to taking the work.
Making an Order
Once you have decided what you want preserved, you will need to email me email@example.com
If you are local, we will arrange an appointment for you to come and visit with your specimen or choose what specimen you would like from the freezers. We will then discuss what you are after.
If you are unsure that is no problem. I will help you visualise what you are after and give you plenty of options (i.e what pose, do you want it in a glass dome or case? What type of base, do you want a habitat with your mount, what type of shield if it's a head mount?)
If you are not local. People have shipped their specimen via a next day courier.
If you are requesting a specimen and you are not local I can source a specimen for you.
Once this is decided, a consultation can take place either by email or phone if you can't make a in person consultation.
Note: If you are travelling with a specimen (frozen) outside the UK or sending a raw specimen into the UK .
It is your responsibility to familiarise yourself with the rules and regulations with imports into the UK as you may need an import license. If you are taking your specimen outside of the UK. You will need to source the Import or Export license required. I can recommend someone to do this but it is solely your responsibility to sort.
After that, I will give you your order form (I make a copy for myself) with all the details filled out that we have discussed. (If done by phone I will need an email address or postal address to send the details to you). I will also give you the terms and conditions (usually sent prior to meeting by email) that will need to be signed by both parties before any work can be undertaken. Questions are welcome and encouraged throughout.
A completion date of the piece will also be given to you on the order form.
I do payments in a variety of different ways depending on what is best for you and your circumstances.
A non refundable deposit is taken upfront before any work has begun to secure the order. Most orders are done by 50% upfront and the remaining amount is paid on completion and satisfaction of the mount.
If you'd like to pay in installments or payment plans. I can send you a paypal invoice where in the payment section you can pay by credit. Or I can send you a link via klarna where the payment can be made in three interest free installments. It is your responsibility to keep up the payments.
The way payments are done can be by cash, BACS (bank transfer), PayPal or cheque.
I will keep you informed throughout the order process. I will send you clear photos of your completed piece of taxidermy. Once complete and you are happy with the work, the final invoice is sent with the remaining amount.
The total invoice must be paid prior to collecting your specimen.
If you are local, I will contact you to come and arrange to collect your piece.
If you are not local, depending on what you have ordered, a tracked and signed for courier will be arranged to be sent to the address of your choice. This is done within 3 working days once full payment has been made.
All work is securely wrapped. I will also give you a taxidermy housekeeping card with your mount on how to look after your taxidermy.
The work does vary from piece to piece massively so a completion date will be given to you when you have been sent your invoice. I do have a waiting list and will let you know upfront before any work is undertaken how long the wait is. If you would like to know the current waiting time for orders - please email me: firstname.lastname@example.org
In the rare occurrence due to unforeseen circumstances and the nature of what the work is (taxidermy especially), there may be a delay in completing the work for you. This would be unusual, I always let the customer know if there's a slight delay and how much longer I anticipate it will take.